Privacy policy

Last Updated: September 10, 2026

At AK Telecom, we respect your privacy and are committed to protecting the personal information you provide when using our website, aktelecom.in.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you visit or interact with our website.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. About AK Telecom

AK Telecom is a Kolkata-based supplier and service provider specializing in optical fibre splicing, fibre testing, FTTH and telecom equipment.

Our website provides information about our products, technical specifications, datasheets, services and contact/enquiry options.

AK Telecom
224, R.R. Plot
Anandapur, Kolkata – 700107
West Bengal, India

Phone: +91 91637 78235
Email: info@aktelecom.in

2. Information We May Collect

Depending on how you use our website, we may collect certain information that you voluntarily provide to us.

This may include:

Name
Company or organization name
Email address
Phone or mobile number
WhatsApp contact details
Address or location information
Product or model numbers you enquire about
Details included in your enquiry or service request
Any other information you choose to provide when contacting us

We may also automatically receive limited technical information when you visit our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate date and time of access
Referring website or page
Basic website usage information

This information may be collected through standard web technologies such as server logs, cookies or similar technologies.

3. How We Use Your Information

We may use the information we collect to:

Respond to product enquiries and quotation requests
Provide product availability and pricing information
Respond to service and technical-support requests
Communicate with you regarding products or services
Process and manage business enquiries
Provide requested datasheets or product information
Improve our website, products and customer experience
Understand how visitors use our website
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

4. Product Enquiries and Quotations

When you contact AK Telecom regarding a product, model number, quotation or availability, the information you provide may be used by our team to respond to your enquiry.

For example, if you provide a phone number, email address or WhatsApp number while requesting the price or availability of a fibre-optic product, we may use that information to contact you regarding that specific enquiry.

Providing personal information for an enquiry is voluntary. However, certain information may be necessary for us to respond effectively.

5. Datasheets and Downloads

AK Telecom provides product datasheets and technical documents through its website.

Where documents are available for direct download, downloading them does not necessarily require you to submit personal information.

We may collect basic technical information associated with a download request where this is automatically recorded by our website infrastructure or hosting environment.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to ensure that the website functions properly and to understand general website usage.

Cookies may help us:

Keep the website functioning correctly
Remember certain technical preferences
Understand website traffic and usage
Improve website performance and user experience
Maintain website security

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Third-Party Services

Our website may use or link to third-party services, platforms or websites for purposes such as:

Website hosting
Website analytics
Maps and location services
Communication services
WhatsApp or other messaging services
Embedded content
Security and technical infrastructure

These third parties may process information according to their own privacy policies and terms.

AK Telecom does not control the privacy practices of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing personal information through it.

8. WhatsApp and External Communication

Our website may provide a link that allows visitors to contact AK Telecom through WhatsApp.

If you choose to contact us through WhatsApp, your interaction will take place through WhatsApp and will be subject to WhatsApp's own terms and privacy policy.

Information you voluntarily send through WhatsApp may be used by AK Telecom to respond to your enquiry, provide product information, discuss availability or provide customer support.

9. How We Protect Your Information

AK Telecom takes reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

10. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary:

To provide a service or respond to your request
With trusted service providers supporting our website or business operations
To process technical, hosting or communication requirements
When required by law, regulation, legal process or government authority
To protect the rights, property or safety of AK Telecom, our customers or others
To investigate suspected fraud, misuse or security issues

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes and complying with applicable legal requirements.

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

12. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Object to certain forms of processing
Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

Our website is intended primarily for businesses, professionals and other users seeking telecom, fibre-optic and FTTH products and services.

We do not knowingly request or collect personal information from children for marketing or other purposes.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. External Links

Our website may contain links to external websites, platforms or services.

These websites are not operated or controlled by AK Telecom.

We are not responsible for the privacy practices, content, security or policies of external websites. We encourage users to review the applicable privacy policy of any external website they visit.

15. Changes to This Privacy Policy

AK Telecom may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable legal requirements.

When we make changes, we will update the "Last Updated" date shown at the beginning of this page.

We encourage visitors to review this page periodically.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way AK Telecom handles personal information, please contact us.

AK Telecom

Address:
224, R.R. Plot
Anandapur, Kolkata – 700107
West Bengal, India

Phone: +91 91637 78235

Email: info@aktelecom.in

Website: aktelecom.in

Business Hours: Monday–Saturday, 10:00 AM–7:00 PM IST

17. Consent

By using aktelecom.in, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we may request your consent before collecting or processing information for specific purposes.

AK Telecom
Optical Fibre Splicing, Testing & FTTH Equipment